Fast processing guaranteed
Order in our online partner shop, keep track of your customers and orders, and receive your licence keys promptly – relaxed and reliable.
All-round service for partners
You sell. We take care of the rest.
Ordering, support, marketing and training from a single source. We enjoy solving problems and give our partners real, noticeable support every day.
30years of experience in the CAD market
24/7AI chat for technical questions
2 hrsticket handling for partners during office hours
V18support for older BricsCAD versions too
Everything from a single source
One point of contact for everything your business needs
Orders & licences
Ordered quickly, processed cleanly.
Support
We solve problems before they hold up your customers.
Shared 1st-level support
As an extension of our partners' teams, we provide fast, competent and solution-oriented support. Benefit from more than 25 years of CAD support experience.
Extended support for older versions
While the vendor only supports the latest releases, our team goes one step further: we also support older versions back to BricsCAD V18.
AI chat (available 24/7)
Our AI-powered chat answers technical and product questions around the clock, based on our up-to-date knowledge base. For partners, support tickets are handled within 2 hours during office hours.
Marketing & community
We make you and your solutions visible.
Marketing
We have gathered more than 20 years of AEC and CAD marketing experience and are happy to share that know-how and useful material. Benefit from our market contacts and let us grow together.
CAD TALK podcast
Become a mervisoft partner and get access to our CAD TALK podcast – free of charge and promoted by us.
www.cadtalk.de
CAD-Exchange community
Together with our partner in Austria we run the forum and community www.cad-exchange.com – independent, professional and with more than 3,000 members and partners.
Join the community and use its benefits for your products and services.
Training & onboarding
So that you and your customers can work with confidence.
Personal onboarding
We support you from day one with individual guidance from our partner management, training, video tutorials, step-by-step guides and documentation for the software products.
Partner training
Our focused training sessions cover technical know-how, sales strategies and practical tips, so you can work confidently with our products and services. All training takes place online.
End-customer training
On request we train your end customers, so you can focus on your core business. Current training offers (in German) are listed at www.cad-schulungen.de.
Webinars on new releases
Stay up to date with our regular webinars on new features, updates and use cases – ideal for getting end customers excited and driving upgrades.
NewGlobal Lead Finder
We don't just deliver licences. We deliver your next customers.
Our in-house Lead Finder finds suitable companies and decision-makers for your sales team. Included for mervisoft partners.
Discover Lead Finder →When things get stuck
From problem to solution
1
A question comes up
Your customer is stuck, whether with installation, a licence or a feature.
2
Instant answer via AI chat
Around the clock, our AI chat answers technical and product-related questions.
3
Ticket to our team
For partners, we handle support tickets within 2 hours during office hours.
4
Solved together
As an extension of your team, we find the solution, even for older versions back to BricsCAD V18.